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Introduction
These are the website usage terms and conditions of the Practical Publishing Group. By using our any of our websites, you accept in full the terms and conditions set out below. If you disagree with any part of these terms and conditions, do not use the website. The Practical Publishing Group consists of:
Practical Publishing International Ltd which publishes craft magazines including Simply Cards & Papercraft, Papercraft Essentials, Creative Stamping, Die-Cutting Essentials, Crochet Now, Knit Now, Quilt Now, Sew Now and Love Sewing, and manufactures craft products
CraftStash Ltd which operates the website craftstash.co.uk
Magnesium Media Ltd which publishes craft books and magazines
Practical Pattern Designs Ltd which manufactures sewing patterns under the Simple Sew brand
In this document, the terms ‘we’ and ‘us’ mean the Group and its brands.
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Updates
We keep this policy under regular review and we will place any updates on this web page. This policy was last updated on 6th July 2018.
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Intellectual property rights
Unless otherwise stated, we or our licensees own the worldwide intellectual property rights in the website and material on the website. All product trademarks and copyrights are acknowledged as the property of their respective owners.
You may view, download for caching purposes only, and print pages from the website for your own use. However you may not republish material from this website in any form whatsoever, or store material from this website in any public or private electronic retrieval system without the prior written consent of the Practical Publishing group.
Whilst every care is taken in the preparation of this website, where no charge is made for the information it provides, you acknowledge that it would be unreasonable to hold us responsible for the accuracy or timeliness of the information, or any event or consequence arising as a result of the information.
We reserve the right to restrict access to the website, or certain parts of the website, at any time. We may provide you with a user account name and password enabling you to access certain parts of the website; in this case it is your responsibility to keep the user account name and password confidential. You are responsible for activities which occur under your user account name. We reserve the right to disable, modify or delete your user account and/or password at any time and for any reason and we do not have to disclose an explanation for such action taken by us but reserve the right to make such disclosure.
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Content submitted to the website
You are responsible for any text, music, photographs or other content (‘Content’) which you post, upload or display (publicly or privately) on the website. You warrant that you will not post any messages that are obscene, vulgar, sexually-oriented, hateful, threatening, or otherwise violative of any laws. You warrant that you will not use our website for purposes related to marketing without our express written consent. We reserve the right to edit, delete, move or remove any Content without notice and for any reason. We also reserve the right to record the IP address from which any content is posted, uploaded or displayed.
All Content submitted to the website is sent on the basis of a non-exclusive transferable worldwide licence to us unless otherwise agreed in writing prior to posting, uploading or displaying; and by posting, uploading or displaying any such Content you warrant that you own the intellectual property in the Content or that you have a licence from the owner of these rights to post, upload or display the Content. We may use, reproduce, modify, publish, edit, translate, distribute and display the Content in any media or medium, or any form, format or forum now known or hereinafter developed, for any purpose, in perpetuity.
You should, as soon as practicable (but in any event within 7 working days) inform us in writing of any claim or complaint against you which comes to your notice in relation to the content you have uploaded, whereby it appears that you or we may become liable in respect of a breach of any content rules listed in this document. You will:
a) take such reasonable action to avoid dispute resist appeal compromise or contest liability as may be requested by us; and
b) make available to us such persons and all such information as we may reasonably require for avoiding disputing resisting appealing compromising or contesting any such liability.
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Purchasing of goods or services
If you purchase goods from us, and live in the European Union, you have the right to withdraw from the purchase of an item at any time from the moment of purchase through to seven working days after the item is delivered. To cancel, simply notify us during this period by telephone or email. If you’ve already received the item, you must also arrange during this period for the item to be returned to us in unused and undamaged condition. We will issue a full refund for the cost of the item and postage, but reserve the right to apply an administration handling charge. Our refunds and returns policy does not affect your statutory rights.
On subscriptions orders, we offer a money-back guarantee – if you’re not completely satisfied, you can cancel your subscription and we will refund the outstanding amount on any unmailed issues, no questions asked. (Please note that Direct Debit subscriptions may be subject to a minimum subscription term). We reserve the right to apply an administration handling charge.
If you purchase goods or services from third parties who advertise on the website, you do so at your own risk. We are not responsible for these goods or services and any queries or complaints relating to them should be addressed to the advertiser.
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Legal jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
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Contacting us
You can contact any company in the Practical Publishing group by writing to Practical Publishing, St Christopher House, 217 Wellington Road South, Stockport, Cheshire, SK2 6NG, United Kingdom, or by telephoning 0161 327 0440.